I think mine have arrived, as the postman came this morning. I will be walking the dogs down to the gate in a bit to check. I'm not holding out hope with them now
Are you mending boot zips?
I am glad you are getting a refund. I wonder if I complain I might get one? We bought ours off Amazon too - but I am not sure if it was a private seller, though it looked to have come from Germany as that was on the envelope it came in. Hmmm. I think they are farce to be honest. Gosh I hate getting stuck in boots!
If you go to your orders section you can get a refund from there, they refunded me easily and I didn't have to complain as such.