Just wondering if anyone has gone through the nightmare process of trying to get a dealer to refund/take back an unsuitable horse?
I purchased a gelding that was meant to be suitable for nervous/novice rider,that was calm and sensible and confidence giving hack.but that wasn't the case..the dealer told me if he didn't work out she would take him back. However she has gone back on her word.I have since found out that she was selling horses with fake passports.(my boy is ok) And that she has little knowledge about the riding side of horses,Basically she just takes the money.She saw me coming and made a fool out of me.
I have tried to sort things out without going down the legal route,she said her business was not about taking horses back. I was adviced to contact a lawyer and trading stantards.
Trading standards have been down,i had to give statements and printed off all emails she had sent and they suggested taking her to court and so i got a lawyer he has sent her letters but she has ignored them,twice.
I just wondered if there is light at the end of the tunnel,my dream of hacking over the fields with my best mate(horse) has become a bit of a miserable experience, I have a horse i can't ride and he has an owner that's too chicken to ride him.
I purchased a gelding that was meant to be suitable for nervous/novice rider,that was calm and sensible and confidence giving hack.but that wasn't the case..the dealer told me if he didn't work out she would take him back. However she has gone back on her word.I have since found out that she was selling horses with fake passports.(my boy is ok) And that she has little knowledge about the riding side of horses,Basically she just takes the money.She saw me coming and made a fool out of me.
I have tried to sort things out without going down the legal route,she said her business was not about taking horses back. I was adviced to contact a lawyer and trading stantards.
Trading standards have been down,i had to give statements and printed off all emails she had sent and they suggested taking her to court and so i got a lawyer he has sent her letters but she has ignored them,twice.
I just wondered if there is light at the end of the tunnel,my dream of hacking over the fields with my best mate(horse) has become a bit of a miserable experience, I have a horse i can't ride and he has an owner that's too chicken to ride him.